FAQs

What Is Permanent Jewellery?

Simply put, permanent jewellery is custom-fitted jewellery that you can't take off. Measured to your desire, it is welded close without a clasp :)

What Materials Are Used?

We use only 925 sterling silver & 14K gold-fill. They are precious metals that is 100% waterproof and hypoallergenic. 925 sterling silver is a precious metal containing 92.5% pure silver and a strengthening alloy. This blend enhances its durability while preserving its bright, elegant shine. Designed to maintain beauty over time, it is more resistant to tarnish, wont rust and suitable for sensitive skin. 14K gold-fill is composed of a substantial layer of 14K gold mechanically bonded to a base metal. This allows the solid layer of 14k gold to maintain the integrity and shine of gold without wearing off easily. Creating a rich, lasting finish that offers exceptional durability, resistance to tarnish, and comfort for sensitive skin.

Can I Get My Jewellery Re-Welded?

Most Definitely. We provide a 30-day grace period where re-welding & modifications are free (resize/reattachment). Outside of that, there will be a fee of $22. (DM us for re-welding services).

Will It Hurt?

Not at all! A bright spark/flash occurs during the welding process but we've taken measures to ensure your safety, it's just a little thrill!

Can It Be Removed?

To remove your permanent jewellery, we recommend using a pair of cutter pliers or sharp scissors (might require some force) to cut the jump ring, the small ring that connects the two ends of the chain.

Do You Guys Have Clapsed Versions Of Your Jewellery?

Yes we do. Whether for occupational or personal reasons, we provide clasps versions for an additional $10.

Can I Bring My Own Charm?

Yes, for a installation fee of $10 per charm. However, not all charms are applicable, do bring it down for us to check.

Will I Have Issues At The Airport or Hospital?

We've had no issues travelling with our permanent pieces. Fine Jewellery isn't required to be removed going through airport security.

If you're getting a procedure like MRI scan, X-ray or operation. Do consult your doctor! Don't worry, we provide re-welding services.

What Forms of Payment Do You Accept?

Currently for appointments we only accept: PayNow, PayLah, GrabPay, Bank Transfer and Cash.

How Do I Modify My Appointment?

You can reschedule or cancel your appointment, via the confirmation email you received from making your booking. Please ensure changes are made at least 6 hours in advance.

Sizing Guide?

Check out our sizing guide here.

Any Other Questions?

Feel free to drop us a message here, a DM on IG or send us an email for any other enquiries :)